Lifetime Warranty
At HERIMYST, we believe jewelry should be made to last — not just for a moment, but for years to come.
Every piece is crafted with precision, care, and attention to detail. To reflect this commitment, we offer a Lifetime Warranty covering manufacturing defects under normal use.
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What’s Covered
• Stone setting integrity
• Structural craftsmanship
• Manufacturing defects
If your piece experiences any of the above issues, we will repair or replace it at no cost.
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What’s Not Covered
• Normal wear and tear
• Scratches, dents, or accidental damage
• Damage caused by improper use, storage, or contact with chemicals
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Care & Maintenance
To preserve the beauty of your jewelry, we recommend avoiding direct contact with perfumes, lotions, and harsh chemicals. When not in use, store your piece in a soft pouch or jewelry box.
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In-Store Jewelry Care
We are pleased to offer complimentary cleaning services at our physical locations.
Visit us to restore the brilliance of your HERIMYST jewelry with professional care.
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How to Request Service
If you believe your item qualifies for warranty service, please contact us at:
info@herimyst.com
Include your order number and a brief description of the issue, along with photos if possible. Our team will assist you as quickly as possible.
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HERIMYST
Crafted with intention. Designed to last.